Telephony & Collaboration
Enhance your organization’s productivity and efficiency with swifter, more powerful Telephony & Collaboration solutions designed by the experts at Telecom & Management Consultants.
Our designed solutions allow you to collaborate and work, in a more reliable and affordable way utilizing the state-of-the-art technologies.
At Telecom & Management Consultants, for Designing Telephony & Collaboration solutions we take into consideration the below-mentioned points:
- Design solutions that will help the client to address customer needs, enhance customer experience and address the communication needs of the mobile and office workforce working in single or multi-locations.
- Migrate the client from traditional Analog to IP Platforms that will help the clients to engage and collaborate over context-rich mediums for enhancing productivity.
- Adapt Virtualization; SDN while deploying software-based telephony.
- Integrate Business Applications and Processes with the Telephony applications ensuring ease of operations and enhancing user experience.
- Migrate from Digital Trunking to SIP-based trunking.
- Empower the mobile workforce with BYOD or mobile UC apps to enhance productivity and employee engagement.
- Integrate enterprise security with telephony for enhancing the security of UC applications being used on BYOD or mobile devices.
- Integrate social media platforms facilitating secured access of the same to the employees.
- Facilitate scalability for contact centre integration without changing the platform.
- Integrate AI and analytics for enhancing system performance which in turn will lead to better user experience.